Stag do & sports break FAQs

Tell Hannah or Kieran what you've got in mind, your preferred dates and roughly how many are coming. Ask about tickets only or a tailored package with a hotel we arrange. We'll discuss what we can arrange and give you a quote — no group-chat crystal ball required.

Not yet, captain. An enquiry tells us your preferences; it doesn't reserve tickets, rooms or an event slot. Your booking details and payment terms need confirming in writing before you treat the plan as booked.

Absolutely — ask away. Tell us the event or experience you're interested in and we'll discuss what we can arrange. A request isn't a promise of availability, but there's no harm in asking.

No — flights are yours to arrange. We handle the tickets or agreed package arrangements, not the departure lounge queue. Check your confirmed booking details before making separate travel plans.

Tell us the plan and ask for a quote. The price depends on what you want us to arrange; your quote confirms the price and inclusions. No plucking a tempting number out of the air and hoping the group chat doesn't notice.

Yes, for packages — the standard deposit is 40% of the booking when you book, with the balance due 14 days before the event. Tickets-only bookings (no hotel or package) must be paid in full when you book.

The offer applies to qualifying packages for groups of 8 or more, not tickets-only purchases. Ask us to confirm eligibility and any exclusions in your quote — the stag can celebrate once the details are agreed.

Ask Hannah or Kieran whether individual payments can be arranged for your booking. Don't assume they're available: the payment arrangements need confirming first. The best man's spreadsheet can stand down once we've agreed the plan.

Yes — we offer tickets only as well as tailored packages. Tickets-only purchases don't include a hotel. Tell us which event you're interested in and your quote will confirm the ticket options, price and inclusions.

Tickets, a hotel we arrange and any agreed experiences can form part of a tailored package. Your quote confirms exactly what's included — don't assume a hotel, transfer or extra activity is included unless it's stated.

Tell us your group's seating preferences and we'll check the options. Seating together isn't guaranteed; your quote and booking details confirm the arrangements. Better an honest answer now than a stadium-wide game of spot the stag later.

For a package with accommodation, we'll discuss the hotel arrangements and confirm the details in your quote. We don't promise a location or star rating before it's confirmed. Tickets only means tickets only — no mystery room key included.

Put the request in writing and we'll discuss what's possible. Changes depend on the booking and suppliers; any costs must be fair and proportionate. Check the applicable Terms and Conditions — a group-chat thumbs-up doesn't change a booking.

Check the applicable Terms and Conditions and contact us about your booking. Cancellation charges must be fair and proportionate, reflecting reasonable costs and losses; your statutory rights aren't affected. We won't replace the proper terms with a blanket 'no refunds' line.

Contact us so we can discuss your booking and the applicable Terms and Conditions. Any Game Down Guarantee applies only to covered bookings under its terms — it isn't a blanket promise for every ticket or trip.

Absolutely. Tell us what the bride-to-be and the group fancy: spa, tennis, opera, theatre or concerts. Ask about tickets only or a tailored package with a hotel we arrange; your quote confirms what we can provide and what's included.

Yes — tell Hannah or Kieran your group size, preferred dates and what you have in mind. We'll discuss what we can arrange and confirm the price and inclusions in your quote. Catering, trophies, venues and special guests aren't assumed extras: get the details agreed first.

Contact us so we can discuss your booking and the applicable Terms and Conditions. Any Game Down Guarantee applies only to covered bookings under its terms — it isn't blanket insurance for every trip. Check suitable travel insurance too; ‘probably fine’ isn't much of a policy.

Tell us which fixture you're after and we'll quote the available options. Your quote confirms the price and what's included — no creative tax theories required.

Drop us a message and we will try and see what we can do for you.

Tell us which concert or festival interests you and we'll check what we can arrange. Your quote confirms available ticket options and any agreed extras — a wishlist isn't a ticket allocation.

For a package with accommodation, we'll discuss the hotel and confirm the details in your quote. Don't assume a star rating, location or meal plan until it's agreed. Tickets only means no mystery room key included.

Ask us about a solo trip or a single room within your group. We'll check the options and confirm any room supplement in your quote — no surprise bill for flying solo.

Tell us which events you're interested in and we'll check what can be arranged. Tickets, timings and any extra hotel night need confirming in your quote — even the keenest stag can't be in two venues at once.

No — flights are yours to arrange. Check your confirmed booking details before making separate travel plans. And think twice before volunteering to collect everyone's passport details; the best man already has enough admin.

Ask Hannah or Kieran to confirm the payment methods available for your booking and follow the agreed instructions. BACS or major credit cards may be options — don't send money on a group-chat hunch.

Send Hannah or Kieran the name you'd like to use and ask whether the booking details can be updated. No imaginary dashboard button required — just keep the title fit for an email subject line.

Visit our Reviews page for customer feedback. For accommodation, ask us to confirm the hotel details in your quote so you can check the right property — no reviewing a completely different hotel by accident.

Since we don't tie you down to flight bookings, if your group needs to tweak dates or maximum numbers after booking, pop it in writing and we'll do our best to shift things around — changes depend on our suppliers, but we'll always keep any costs fair and proportionate.

Send Hannah or Kieran your updated numbers and ask what's possible. Changes depend on availability and the booking terms, and any individual payment arrangements need agreeing first. A WhatsApp ‘I'm in’ isn't a confirmed place.

Ask us to confirm the payment method and how your payment information will be handled before you pay. Follow the confirmed instructions, and don't send card details into the group chat — it has enough sensitive material already.

We will always try to facilitate a game, this may be that we have to play a double header or a friendly match. If we have to arrange a friendly match, the team who has pulled out loses 3-0 no arguments.

Tell the referee or venue staff straight away and seek emergency help if needed. Ask us before playing about the first-aid arrangements for your venue. Your legal rights and the applicable Terms and Conditions still apply — safety before scorelines.

In short, no—it's not a new kit every season as we don't want to be wasteful and have lots of kits in landfill. However we will take off a percentage of the season renewal price for the kits, unless the team would like them.

Ask Hannah or Kieran whether a special guest referee can be arranged for your event. Availability, any cost and the agreed appearance need confirming in writing — don't print the welcome banner just yet.

Well football is a winter sport so in the rain we play on, however if there is a danger to life warning we will postpone. Also if there are high winds we will assess the situation to make sure it's safe for everyone to play, and same for any strange weather we get within the UK. We will NOT have any games go ahead if the temperature is over 35 degrees as this isn't safe for anyone, nor if it is below -3 degrees as this isn't good for anyone's lungs either. We will always communicate what is going on. If we have to postpone, we will reschedule once the adverse weather has cleared and extend the season if we need to. Our focus here at Five Four Sports and 54 Stags is you.

We will put a message out asking if anyone has someone who can play, we can also try and find someone, however we're getting old now and so is our social group—our knees and that aren't as good as they used to be, but we will try our best.

As we will only be playing on astro pitches you need to have astro boots—no studs. You don't need to spend 100s on boots, you just need to make sure they are comfortable.

No we won't be unfortunately, we will try and pop in to a few games through the season, however we have only so many hours in the day and two teenagers at home who need their parents in the evenings to be a taxi service, sometimes we just can't facilitate it. But rest assured our staff we do have are top notch and have been with us for years.

We'll confirm the payment instructions for your booking. The standard deposit is 40% when you book unless otherwise agreed in writing, with the balance due 14 days before the event unless otherwise agreed. Ask whether individual payments can be arranged before retiring the captain's spreadsheet.

Top two teams go up with a shiny trophy and bragging rights, bottom two teams drop down to battle harder next season. Simple, fair, and no funny business!

Hannah or Kieran will check availability and send registration details and the agreed payment instructions. Your written confirmation sets out your place and payment terms — don't treat a transfer or group-chat celebration as booking confirmation.

Ask us what's included for your league or division. Any trophies, medals or renewal offer need confirming in the league details — bragging rights are easier to arrange than an unspecified ‘hefty’ discount.

Check our Leagues and tournament results pages for the competitions shown there. Ask Hannah or Kieran where your competition's details are published. Results need recording before the table catches up — hold the victory screenshot until then.

Check you're using the correct account email and try the password-reset option. Still stuck? Contact Hannah with the problem — never your password. We'll help, but let's not promise a stopwatch record.

Contact Hannah or Kieran to ask how to add a player to your competition entry. Eligibility, registration requirements and any insurance arrangements need checking first — a name on a list isn't an insurance policy.

We take fair play very seriously. Email Kieran or call us straight away with the match details so we can review it with our qualified referees.

Our adult leagues are for players aged 18 or over. Ask us if you need to check eligibility before registering — better to sort the paperwork before buying the boots.

Ask us for the safeguarding policy and arrangements that apply to your competition or venue, including relevant staff qualifications. Our adult leagues are 18+; that doesn't replace checking the right safeguarding information.

Call or message Hannah or Kieran about your event. If we can't answer straight away, leave your details and enquiry. For a confirmed booking, check the contact arrangements supplied — real humans, not a promise that nobody ever sleeps.

Tell Kieran what you're planning and ask about relevant experience for your event. We'll discuss what we can arrange and confirm the proposal in your quote — a proper conversation beats a padded sales pitch.

Ask Hannah or Kieran whether a special guest referee can be arranged for your event. Availability, any cost and the agreed appearance need confirming in writing — don't print the welcome banner just yet.

Tell us what catering you'd like and we'll discuss what can be arranged. Your quote confirms any included food, dietary arrangements and the price — don't promise the office a buffet that isn't in the booking.

Ask us about trophies, medals or custom awards for your event. Designs, quantities, costs and any extras need agreeing in your quote — don't order a bigger office trophy cabinet just yet.

Tell us if you'd like somewhere for drinks or presentations and we'll discuss the options. Any bar access, reserved space and associated costs need confirming in your quote — the final whistle doesn't automatically reserve a pub.